Articles

Leadership, Communication, GAP Capacities Chris St Clair Leadership, Communication, GAP Capacities Chris St Clair

The Four Horsemen of Culture Collapse

It’s not a mystery: the success of any organization exists in the hands of its people, and best laid plans always fall victim to implementation.

Deliberate cultivation of culture is key. Culture is developed, in part, through routine interactions of people within the organization. Every interaction under an organization’s roof contributes to a shared norm. The way we talk to each other today will influence the way we talk to each other tomorrow. Every behavior – and the response it elicits – normalizes future behavior. It is an organic concept, one that requires regular attention.

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Leadership, Communication, Stress Chris St Clair Leadership, Communication, Stress Chris St Clair

Deconstructing Cultures of Constant Availability

Technology has enabled us to work remotely and remain connected 24/7. That doesn’t mean we should.In cultures of constant availability, an employee’s alert system is always ‘on’. Pings and chimes and little red bubbles in the corner of an app were created to snag one’s attention... in the modern workplace, this exploitation is nearly constant.

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Leadership, Mindfulness, Communication Chris St Clair Leadership, Mindfulness, Communication Chris St Clair

Top 3 Misconceptions About DEI Work (and why you should be doing it)

By Maurice McDavid and James Davis / Why isn’t your company doing effective DEI work? There are clearly hurdles. Some people more receptive than others. And to be fair, consultants approach this work in different ways. We take a thoughtful approach. After countless culture and leadership development engagements, here are the top three misconceptions about DEI that we have encountered.

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High Order Performance, Leadership Chris St Clair High Order Performance, Leadership Chris St Clair

The Value of a Coach

by Maurice McDavid; Tom Brady has won 7 Super Bowls, gone to 15 Pro Bowls, and been the league's MVP 3 times. He has a coach. In fact, he has about six of them.We could all benefit from coaching. For the professional athlete, it might be a skills coach, or a sports psychologist. For the executive, manager or department head it comes in the form of an executive coach. These are the people that drive performance in others.

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How to Engage “Uncoachable” Employees

rarely do people make it through the door without the potential to succeed – development is what separates good from great. It’s a process. The U.M.A. framework makes sure people don’t get stuck. This is especially important in a constantly evolving business landscape with emphasis shifting to new skills (like improvisation). With such a dynamic landscape, more than ever, leaders will take approaches into their workplaces, rather than strict scripts of evaluation. Check out the UMA framework. In this article, we will focus on Understanding, the first and most critical component.

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